Complaints Policy

All complaints can be submitted directly by submitting the contact form that you can find under the contact us link.

Reports of illegal or non-consented content are reviewed and the content removed within 24 hours. All other complaints are handled fairly and consistently, and we aim to resolve them within five (5) business days. One member of senior staff will review the complaint and make judgement based on the information and evidence available. If someone is unsatisfied with the decision made then they may appeal to have another senior member of staff review the information and evidence available. The outcome of any review will be on a case by case basis and dependent upon the type of complaint and or its severity. If there is evidence of illegal content, the content will be removed immediately.

Penalties may include permanent removal from the site and forfeiture of any earnings or monies earned. The site owner may also face permanent removal if the violation / complaint warrants it.